FAQ

  • If you have forgotten your password, please click on “Forgot Your Password?” below Sign In. You will be asked for your login email address to retrieve your password hint. Your hint will be emailed to you within one day.

  • Standard orders must be placed by 11:59 PM to start processing on next day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday. Packages do not ship on weekends or national holidays.

  • Mizzu Cosmetics will not refund opened or used product. Mizzu Cosmetics do not offer an exchange or refund unless the item is defect, broken or otherwise wrongly described. Mizzu Cosmetics does not cover mistakes by shipping company.

  • If you have any questions, comments or concerns arising from the website or any other relevant terms and conditions, policies and notices contact us at info@mizzucosmetics.com

  • Mizzu Cosmetics is committed to protecting the privacy of visitors to this site (the “Site”). This Privacy Policy applies to the Site. This Privacy Policy does not apply to other web sites to which we link.

     

    INFORMATION COLLECTED

    In order to purchase from this site, you must first complete the registration process. During the registration process, we collect personal information such as your name, email address, phone number, shipping addresses and others. Once you complete and submit your registration, you have opted in to receive email communication (newsletter) from us.

    In addition, through the Site, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies.

     

    HOW WE USE YOUR INFORMATION

    We will not share or disclose your information to anyone except as described in this Privacy Policy:

    1. Employees, consultants, and part-time workers
    2. Parties who process payments that you make through the Website and App
    3. Our logistics providers such as courier services that deliver orders to you;
    4. Our business partners or vendors who process promotional activities, events or services that we do
    5. Agencies, contractors or service providers that provide operational services for us, such as online cloud storage and processing service providers, marketing optimization, information technology, telecommunications, security or other related services with an interest in the use or disclosure of your Personal Data

     

    HOW WE PROTECT YOUR INFORMATION

    We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.

     

    PRIVACY POLICY CHANGES

    We encourage you to access our Website regularly to ensure that you are aware of our latest policies related to the protection of Personal Data.

  • INTRODUCTION

    www.mizzucosmetics.com is a website (the “Website”) operated by Mizzu Cosmetics (the “Website Owner”). The Website Owner, including subsidiaries and affiliates (or “we” or “us” or “our”) provides the information contained on this Website or any of the pages comprising the Website to visitors (“Visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website. Please read this agreement carefully. By browsing, accessing or using this website or by using any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below (all of which are called the “Agreement”). This Agreement is made between you and us.
     

    1. WEBSITE AVAILABILTY

    The Website Owner may suspend the Website for any reason whatsoever and reserves the right to make any changes to the Website or to discontinue any aspect or feature of the Website without notice. Then, Website Owner reserves the right to take any action that it deems necessary, including terminating without notice your use of the Website and, in the case of illegal use, instigating legal proceedings.
     

    1. ORDER AND PAYMENT

    After placing an Order, you will receive an email from Website Owner acknowledging that Mizzu Cosmetics has received your order. The Website Owner will proceed shipping after payment received.
     

    1. TRADEMARKS

    The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.
     

    1. SPECIFIC USE

    You further agree not to use the website to send or post any message or material that is threatening, racially offensive, pornographic or violates any applicable law.
     

    1. DISCLAIMER OF LIABILITY

    The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system.
     

    1. NO COMMERCIAL USE

    You may not use this site, or any of its content, to further any commercial purpose
     

    1. VISITOR REGISTRATION

    Visitors will need to register with the Website in order to use some of the services or features made available on this Website. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Website Owner may change registration requirements from time to time.